Published: 2020-05-15

Editorial

Editorial

José Rojas-Méndez

iii-iv

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Articles

The Customer Service as a Loyalty Strategy in Social Enterprises

Evelyn López-González, Juan Carlos Sosa-Varela, Maribel Ortiz-Soto

1-9

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Chilean Consumer Behavior Towards Products From B Corporations: Analysis of Price Perception and Purchase Intention

Jorge Cea-Valencia, Cristóbal Fernández-Robin, Paulina Santander-Astorga, Daniela Soto-Araya, Diego Yáñez-Martínez

10-16

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Valparaiso-Chile: The Forgottening of a Cultural and Touristic City

Bárbara Valenzuela-Klagges

17-24

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Predisposition Levels to the Organizational Learning in Colombian Universities

Tatiana Giraldo-Pardo, Virginia Barba-Sánchez

25-36

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Analysis of the Performance of the Chilean Family Business: A View Through the Share Structure

Carlos Cid-Aranda, Pablo San Martín Mosqueira

37-49

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North American and European plastic equipment processing companies’ relationships with Andean markets

Alfredo Santa, Michel Rod

50-70

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