EDITOR-IN-CHIEF


José I. Rojas-Méndez, Ph.D. Carleton University, Canada

ASSOCIATE EDITORS

Constanza Bianchi, Ph.D., Universidad Adolfo Ibañez, Santiago, Chile

Carlos Maquieira-Villanueva, Ph.D. Universidad Católica de la Santísima Concepción, Chile, & Universidad de Chile.

PAST ASSOCIATED EDITORS

Sergio Olavarrieta Soto, Ph.D. Universidad de Chile, Chile

Soledad Etchebarne López, Ph.D. Universidad de Chile, Chile

EDITORIAL COORDINATOR


Alex Medina Giacomozzi, Ph.D. Universidad del Bío-Bío, Chile

SENIOR ADVISORY BOARD
José Ernesto Amorós Espinoza, Ph.D. Instituto Tecnológico de Monterrey, Mexico
Enrique Bigné, Ph.D. Universidad de Valencia, Spain
Thomas Brashear Alejandro, Ph.D., University of Massachusetts, USA
Ethel Brundin, Ph.D., Jönköping University, Sweden
Cary Cooper, Ph.D., The University of Manchester, UK
Anabella Dávila Martínez, Ph.D. Instituto Tecnológico de Monterrey, Mexico
Antonio Diaz Andrade, Ph.D. Auckland University of Technology, New Zealand
José Arturo Garza-Reyes, Ph.D. The University of Derby, UK
María Alejandra González-Pérez, Ph.D. Universidad EAFIT, Colombia
Maribel Guerrero Cano, Ph.D., Universidad del Desarrollo, Chile
Erdener Kaynak, Ph.D. Pennsylvania State University, USA
Fang Liu, Ph.D., University of Western Australia, Australia
Oscar Martín Martín, Ph.D. Universidad Pública de Navarra, Spain
José Mata, Ph.D., University of Lausanne - Faculty of Business and Economics (HEC), Switzerland
A. Parasuraman, Ph.D., Vijaybhoomi University, India
Liliana Perez-Nordtvedt, Ph.D. University of Texas, Arlington, USA
Jorge Tarziján M., Ph.D. Pontificia Universidad Católica, Chile

EDITORIAL REVIEW BOARD
Aaron Nsakanda, Ph.D., Carleton University, Canada
Alejandro Cataldo, Ph.D., Universidad de Talca, Chile
Ali Kara, Ph.D., Pennsylvania State University, USA
Alia El Banna, Ph.D., Universidad Francisco de Vitoria, Spain
Alvaro Tressierra Tanaka, Ph.D., Universidad de Piura, Peru
Anahit Armenakyan, Ph.D., Nipissing University, Canada
Anne Marie Zwerg-Villegas, Ph.D., University of Louisville, USA
Antonio Diaz-Andrade, Ph.D., Auckland University of Technology, New Zealand
Beliz Ülgen, Ph.D., Istanbul Ticaret University, Turkey
Chris Baumann, Ph.D., Macquarie University, Australia
Christian Felzensztein-Jimenez, Ph.D., Clarkson University, USA
Cristian Geldes, Ph.D., Universidad Alberto Hurtado, Chile
Daniel Gulanowski, Ph.D., Carleton University, Canada
Diane Isabelle, Ph.D., Carleton University, Canada
Edgar Izquiero-Orellana, Ph.D., Espae, Ecuador
Eduardo Torres-Moraga, Ph.D., Universidad de Chile, Chile
Fernando Lopez, Ph.D., Universidad Alberto Hurtado, Chile
Flavia Chinelato, Ph.D., Pontificia Universidad Católica, Peru
Frances Fabian, Ph.D., University of Memphis, USA
Francisca Rosa Álamo-Vera, Ph.D., Universidad de Las Palmas de Gran Canaria, Spain
Fulya Aydinli Kulak, Ph.D., Istanbul University, Turkey
Gustavo Yepes-Lopez, Ph.D., Universidad Externado, Colombia
Hilary Becker, Ph.D., Carleton University, Canada
Irene F. Daskalopoulou, Ph.D., University of Peloponnese, Greece
Irfan Butt, Ph.D., Toronto Metropolitan University, Canada
John Spillan, Ph.D., University of North Carolina, USA
Jorge Gonzalez-Gonzalez, Ph.D., Tec de Monterrey, Mexico
José Ernesto Amorós-Espinoza, Ph.D., Tec de Monterrey, Mexico
Juan A. Rock-Tarud, Ph.D., Universidad Andres Bello, Chile
Juan Carlos Sosa Varela, Ph.D., Universidad Ana G. Méndez, Puerto Rico
Karen Leonard, Ph.D., University of Arkansas, USA
Ligita Zailskaite-Jakste, Ph.D., Kaunas University of Technology, Lithuania
Luz Maria Rivas-Montoya, Ph.D., Universidad EAFIT, Colombia
Margarita Chiang-Vega, Ph.D., Universidad del the Bío-Bío, Chile
María José Ibañez, Ph.D., Pontificia Universidad Católica ,Peru
María Luisa Saavedra García, Ph.D., UNAM, Mexico
María Soledad Etchebarne-López, Ph.D., Universidad de Chile, Chile
Marinés Aponte-García, Ph.D., University of Puerto Rico, Puerto Rico
Monica Hernandez, Ph.D., St. Edward's University, USA
Mónica Sánchez-Limón, Ph.D., Universidad Autonoma de Tamaulipas, Mexico
Orlando Llanos-Contreras, Ph.D., Universidad San Sebastian, Chile
Oscar Martín-Martín, Ph.D., Universidad Pública de Navarra, Spain
Osmar Arandia, Ph.D., Universidad de Monterrey, Mexico
Pablo Pincheira, Ph.D., Universidad Adolfo Ibañez, Chile
Pilar Ester Arroyo-López, Ph.D., Tec de Monterrey, Mexico
Potnuru Rama Krishna Gupta, Ph.D., GITAM University, India
Robert Mittelman, Ph.D., Royal Roads University, Canada
Rodrigo Saens, Ph.D., Universidad de Talca, Chile
Sindy Chapa, Ph.D., Florida State University, USA
Susanne Durst, Ph.D., Tallinn University of Technology, Estonia
Syed Andaleeb, Ph.D., University of Dhaka, Bangladesh
Virginia Lasio, Ph.D., ESPAE, Ecuador

REVIEWERS

Fauzia Jabeen, Ph.D., Abu Dhabi University, UAE
Mónica Lorena Sánchez-Limón, Ph.D., Autonomous University of Tamaulipas, Mexico
John Nadeau, Ph.D., Cape Breton University, Canada
Aaron Nsakanda, Ph.D., Carleton University, Canada
Ahmed Doha, Ph.D., Carleton University, Canada
Alex Ramirez, Ph.D., Carleton University, Canada
Andrew Webb, Ph.D., Carleton University, Canada
Daniel Gulanowski, Ph.D., Carleton University, Canada
Diane Isabelle, Ph.D., Carleton University, Canada
Greg Sears, Ph.D., Carleton University, Canada
Hilary Becker, Ph.D., Carleton University, Canada
Irene Lu, Ph.D., Carleton University, Canada
Lorena Ruci, Ph.D., Carleton University, Canada
Luciara Nardon, Ph.D., Carleton University, Canada
Merridee Bujaki, Ph.D., Carleton University, Canada
Mike Hine, Ph.D., Carleton University, Canada
Mohamed Al Guindy, Ph.D., Carleton University, Canada
Samira Farivar, Ph.D., Carleton University, Canada
Sana Mohsni, Ph.D., Carleton University, Canada
Sefa Hayibor, Ph.D., Carleton University, Canada
Shaobo Ji, Ph.D., Carleton University, Canada
Shi Li, Ph.D., Carleton University, Canada
Flavia Chinelato, Ph.D., CENTRUM Catolica, Peru
María José Ibañez, Ph.D., CENTRUM Catolica, Peru
Christian Felzensztein Jimenez, Ph.D., Clarkson University, USA
Maribel Suarez, Ph.D., COPPEAD-UFRJ, Brazil
Elea McDonnell Feit, Ph.D., Drexel University, USA
Edgar Izquierdo Orellana, Ph.D., ESPAE, Ecuador
Virginia Lasio, Ph.D., ESPAE, Ecuador
Xavier Ordenana, Ph.D., ESPAE, Ecuador
Ayben Koy, Ph.D., Fenerbahçe Üniversitesi, Turkey
Sindy Chapa, Ph.D., Florida State University, USA
Potnuru Rama Krishna Gupta, Ph.D., GITAM University, India
Ronald Jean Degen, Ph.D., IBMEC, Brazil
Frank G. A. de Bakker, Ph.D., IESEG, France
Neeraj Pandey, Ph.D., Indian Institute of Management, India
Juan C. Leiva Bonilla, Ph.D., Instituto Tecnológico de Costa Rica, Costa Rica
Nelson Antonio, Ph.D., ISCTE, Portugal
Rui Vinhas da Silva, Ph.D., ISCTE, Portugal
Beliz Ülgen, Ph.D., Istanbul Commerce University, Turkey
Fulya Aydinli Kulak, Ph.D., Istanbul University, Turkey
Francesco Massara, Ph.D., IULM, Italy
John Wood, Ph.D., James Madison University, USA
Ethel Brundin, Ph.D., Jönköping University, Sweden
Marcela Ramirez Pasillas, Ph.D., Jönköping University, Sweden
Ligita Zailskaite-Jakste, Ph.D., Kaunas University of Technology, Lithuania
Nacima Ourahmoune, Ph.D., KEDGE Business School, France
Chris Baumann, Ph.D., Macquarie University, Australia
Dilip S. Mutum, Ph.D., Monash University, Australia
Alfonso Ávila Robinson, Ph.D., Monterrey Tec, Mexico
Anabella Davila, Ph.D., Monterrey Tec, Mexico
Claudia Quintanilla, Ph.D., Monterrey Tec, Mexico
Jorge Gonzalez-Gonzalez, Ph.D., Monterrey Tec, Mexico
José Ernesto Amorós-Espinoza, Ph.D., Monterrey Tec, Mexico
Osmar Arandia, Ph.D., Monterrey Tec, Mexico
Pilar Ester Arroyo López, Ph.D., Monterrey Tec, Mexico
Samuel A. Mongrut Montalván, Ph.D., Monterrey Tec, Mexico
Sergio Madero Gómez, Ph.D., Monterrey Tec, Mexico
Nathalie Spielmann, Ph.D., NEOMA Business School, France
Anahit Armenakyan, Ph.D., Nipissing University, Canada
Gour Gobinda Goswami, Ph.D., North South University, Bangladesh
Ali Kara, Ph.D., Pennsylvania State University, USA
Mary Jeyanthi Prem Anand, Ph.D., Presidency University, India
Sussane Durst, Ph.D., Reykjavik University, Iceland
Robert Mittelman, Ph.D., Royal Roads University, Canada
Rory Ridley-Duff, Ph.D., Sheffield Hallam University, UK
Monica D. Hernandez, Ph.D., Texas Lutheran University, USA
Frances Fabian, Ph.D., The University of Memphis, USA
Irfan Butt, Ph.D., Toronto Metropolitan University, Canada
Joanne McNeish, Ph.D., Toronto Metropolitan University, Canada
Arturo Morales Castro, Ph.D., UNAM, Mexico
Juana Patlan Perez, Ph.D., UNAM, Mexico
María Luisa Saavedra García, Ph.D., UNAM, Mexico
Ivanete Schneider Hahn, Ph.D., UNIARP, Brazil
Silvio Bitencourt da Silva, Ph.D., UNISINOS, Brazil
Constanza Bianchi, Ph.D., Universidad Adolfo Ibanez, Chile
Cristian Geldes, Ph.D., Universidad Alberto Hurtado, Chile
Fernando Lopez, Ph.D., Universidad Alberto Hurtado, Chile
Juan Carlos Sosa Varela, Ph.D., Universidad Ana Mendez, Puerto Rico
Carlos Canfield, Ph.D., Universidad Anahuac, Mexico
Juan A. Rock-Tarud, Ph.D., Universidad Andres Bello, Chile
Guy Boisier, Ph.D., Universidad Austral, Chile
Gonzalo Maldonado Guzmán, Ph.D., Universidad Autónoma de Aguascalientes, Mexico
Juan Luis Paramio Salcines, Ph.D., Universidad Autonoma de Madrid, Spain
Jorge Tarzijan, Ph.D., Universidad Catolica, Chile
Carlos Maquieira Villanueva, Ph.D., Universidad Catolica de la Stsma Concepcion, Chile
Jose Tomas Arias, Ph.D., Universidad Catolica de la Stsma Concepcion, Chile
Orlando Llanos Contreras, Ph.D., Universidad Catolica de la Stsma Concepcion, Chile
Pablo San Martin Mosqueira, Ph.D., Universidad Catolica de la Stsma Concepcion, Chile
Cristian Adasme-Barrios, Ph.D., Universidad Catolica del Maule, Chile
Sergio Zuniga, Ph.D., Universidad Catolica del Norte, Chile
Héctor San Martín Gutiérrez, Ph.D., Universidad de Cantabria, Spain
Jeimy Velez Ramos, Ph.D., Universidad de Cartagena, Colombia
Pedro Garcia Villaverde, Ph.D., Universidad de Castilla-La Mancha, Spain
Eduardo Torres Moraga, Ph.D., Universidad de Chile, Chile
Fernando Sanchez, Ph.D., Universidad de Chile, Chile
María Soledad Etchebarne López, Ph.D., Universidad de Chile, Chile
Sergio Olavarrieta, Ph.D., Universidad de Chile, Chile
Jairo R. Montoya-Torres, Ph.D., Universidad de La Sabana, Colombia
Sebastián Araya-Pizarro, Ph.D., Universidad de la Serena, Chile
Manuel F. Suárez Barraza, Ph.D., Universidad de las Americas, Mexico
Gregorio Calderon, Ph.D., Universidad de Manizales, Colombia
Agarzelim Alvarez Milán, Ph.D., Universidad de Monterrey, Mexico
Flor Esthela Morton Rodríguez, Ph.D., Universidad de Monterrey, Mexico
Alvaro Tresierra Tanaka, Ph.D., Universidad de Piura, Peru
Brenda Silupu, Ph.D., Universidad de Piura, Peru
Christian Espinoza-Mendez, Ph.D., Universidad de Santiago, Chile
Alejandro Cataldo, Ph.D., Universidad de Talca, Chile
Edinson Cornejo Saavedra, Ph.D., Universidad de Talca, Chile
Martin Schaffernitch, Ph.D., Universidad de Talca, Chile
Rodrigo Saens, Ph.D., Universidad de Talca, Chile
Liliana Pedraja, Ph.D., Universidad de Tarapaca, Chile
Enrique Bigné, Ph.D., Universidad de Valencia, Spain
Roberto Luna-Arocas, Ph.D., Universidad de Valencia, Spain
Karime Chahuan Jimenez, Ph.D., Universidad de Valparaiso, Chile
Alvaro Acuña-Hormazabal, Ph.D., Universidad del Bio-Bio, Chile
Margarita Chiang Vega, Ph.D., Universidad del Bio-Bio, Chile
Jean P. Sepulveda, Ph.D., Universidad del Desarrollo, Chile
Carmen Alejandra Ocampo, Ph.D., Universidad EAFIT, Colombia
Luz Maria Rivas Montoya, Ph.D., Universidad EAFIT, Colombia
María Alejandra González-Pérez, Ph.D., Universidad EAFIT, Colombia
Yaromir Munoz, Ph.D., Universidad EAFIT, Colombia
Gustavo Yepes-Lopez, Ph.D., Universidad Externado, Colombia
Luciana de Araujo Gil, Ph.D., Universidad Mayor, Chile
Carlos Tello Castrillon, Ph.D., Universidad Nacional, Colombia
Oscar Alfredo Diaz Becerra, Ph.D., Universidad Nacional Mayor de San Marcos, Peru
Ana Jimenez-Zarco, Ph.D., Universidad Oberta de Catalunya, Spain
Oscar Martin, Ph.D., Universidad Publica de Navarra, Spain
Joana Machado, Ph.D., Universidade Católica Portuguesa, Portugal
Dinorá Floriani, Ph.D., Universidade do Vale do Itajaí, Brazil
Annamaria Esposito, Ph.D., IULM, Italy
Miguel Angel Moliner Tena, Ph.D., Universitat Jaume I de Castellón, Spain
Subramaniam Sri Ramalu, Ph.D., Universiti Utara, Malaysia
Amandeep Dhir, Ph.D., University of Agder, Norway
Antonio Diaz Andrade, Ph.D., University of Agder, Norway
Abhi Bhattacharya, Ph.D., University of Alabama, USA
Karen Leonard, Ph.D., University of Arkansas, USA
Andrea Lobato-Cordero, Ph.D., University of Campinas, Brazil
José Arturo Garza-Reyes, Ph.D., University of Derby, UK
Mohsen Akbari, Ph.D., University of Guilan, Iran
Eli Avraham, Ph.D., University of Haifa, Israel
Francisca Rosa Álamo-Vera, Ph.D., University of Las Palmas de Gran Canaria, Spain
Anne Marie Zwerg-Villegas, Ph.D., University of Louisville, USA
Gary Davies, Ph.D., University of Manchester, UK
Minelle Silva, Ph.D., University of Manitoba, Canada
Thomas Brashear Alejandro, Ph.D., University of Massachusetts, USA
Claudia Simoes, Ph.D., University of Minho, Portugal
Michel Rod, Ph.D., University of New Brunswick, Canada
John Spillan, Ph.D., University of North Carolina, USA
Charles Blankson, Ph.D., University of North Texas, USA
Francisco Guzman, Ph.D., University of North Texas, USA
Irene F. Daskalopoulou, Ph.D., University of Peloponnese, Greece
Alia El Banna, Ph.D., University of Porto, Portugal
Marinés Aponte García, Ph.D., University of Puerto Rico, Puerto Rico
Dhouha Jaziri, Ph.D., University of Sousse, Tunisia
Daniel Makina, Ph.D., University of South Africa, South Africa
Haywantee Ramkissoon, Ph.D., University of South Australia, Australia
Thierry Burger‐Helmchen, Ph.D., University of Strasbourg, France
Arturo Vasquez-Párraga, Ph.D., University of Texas, USA
Liliana Perez-Nordtvedt, Ph.D., University of Texas, USA
Rosaria Pereira, Ph.D., University of the Algarve, Portugal
Sherri Helwig, Ph.D., University of Toronto, Canada
Felix Arndt, Ph.D., University of Waterloo, Canada
Fang Liu, Ph.D., University of Western Australia, Australia
Ali Nejadmalayeri, Ph.D., University of Wyoming, USA
Lidija Barjaktarović, Ph.D., Univerzitet Singidunum, Serbia
Nancy A Swanger, Ph.D., Washington State University, USA
Selim Ahmed, Ph.D., World University, Bangladesh