Analysis of the factors that affect the adoption of electronic learning platforms by older people in Chile

Abstract

The objective of this study is to determine the factors that influence the adoption and use of e-learning platforms by older people in Chile, based on the Unified Theory of Acceptance and Use of Technology 2 (UTAUT-2) and the theory of Personal Innovativeness in Information Technology (PIIT). Data were collected from 138 elder people from various communes in the province of Concepción, Chile, through a survey. For the analysis of the data and validation of the hypotheses, a structural equation model was used. The results indicate that effort expectancy, social influence, hedonic motivation, and facilitating conditions significantly influence the intention to use e-learning platforms by these people. In addition, it was found that facilitating conditions and the intention to use are positively related to the use of e-learning platforms. The results indicate the importance of considering the innovative characteristics of the elderly in all the variables that precede the intention to use e-learning platforms. It is relevant to consider that this age group be part of the social and technological development that society is experiencing. In this way, they would improve their quality of life, remain active and independent for longer time.