Implementation of a Balanced Scorecard in a Non-Profit Educational Foundation

Abstract

The educational sector in Chile is now in the midst of great changes. Some of those changes result in improvements in the quality of education and strategic management as well as free education to which people are given equal access. In terms of strategic management, it could be very useful to implement managerial support tools in educational orga- nizations that are commonly deployed in the private sector. The Balanced Scorecard could be a reliable alternative to help meet the information and managerial needs of different educational organizations that are involved in the above changes. This paper explains how a Balanced Scorecard is being implanted in a non-profit organization dedicated to furthering early childhood education in Chile. There is only a small amount of literature on the implementation of a Balance Scorecard in this type of organization in both Chile and Latin America.