Satisfaction of the Foreign Tourist in Chile. Role of Value of the Perceived Benefits

Abstract

The purpose of this study is to analyze the effect of some antecedent factors on the satisfaction of foreign tourists visiting Chile. The main finding is to have verified that the perceived hedonic benefit positively affects, on the one hand, the functional benefit perceived by the tourist and on the other, the satisfaction status of the foreign tourist in Chile. The hedonic benefit is a multidimensional factor composed of visual landscapes, routine escape activities and recreation for the visitor. This study has practical implications for all Stakeholders associated with tourism in Chile. This can help to implement plans and programs that strengthen the tourist activities of visitors. The original value of this study is to have given a multidimensional definition to the hedonic experience of foreign tourists.