LÓPEZ-GONZÁLEZ, Evelyn; SOSA-VARELA, Juan Carlo; ORTIZ-SOTO, Maribel. The Customer Service as a Loyalty Strategy in Social Enterprises. Multidisciplinary Business Review, [S. l.], v. 9, n. 2, p. 1–9, 2016. Disponível em: https://journalmbr.net/index.php/mbr/article/view/308. Acesso em: 26 apr. 2026.